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If you have any question or advice in regard to Taishan Distillation Still, please don’t hesitate to inform us via email, telephone or fax, and you will be welcomed by our cordial response. Should any mistake or insufficient information is found in your orders, our customer service agents would reconfirm with you and then notify you of the ETA of your ordered products via email as a reminder.
Please inform us via telephone or mail in case that the product is damaged due to improper transportation, so that we could arrange a replacement for you as soon as possible (see Purchase notes: defected product replacement procedure for details). In case you need a replacement or refund, please inform us in advance via telephone or mail and also provide us with the product, delivery sheet and receipt otherwise your request of replacement or refund might be rejected.
In order to protect your rights and interest, please make sure your order, inquiry, etc. are delivered to us via our service mail or telephone, with which our customer service agents would provide you with timely support.
Service Email: sales@winemaker.com.tw
Service Hotline: +886-931818015.886-6-2688500.886-6-2679995
Address: No.66 Renhe Rd., East Dist. Tainan City, Taiwan (Next to Rende intersection)
Available: 8:00 a.m. ~ 4:30 p.m., from Monday to Friday
(except legal holidays)
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